Infiniti is the luxury division of Japanese automaker Nissan. It debuted in the U.S. for the 1990 model year in competition with other automakers, namely Honda and Toyota, which had also introduced a luxury line-up. Infiniti began as a sporty, premium offering with a respectable standing in the luxury market but it has never caught up to its competitors and, in recent years, it appears to be stumbling. A recent customer satisfaction survey revealed a substantial decline in customer satisfaction and the brand ranked well below the industry average in the J.D. Power 2020 U.S. Vehicle Dependability Study. If you are one of the many Infiniti owners who has been disappointed by defects in your “luxury” vehicle, you may be entitled to a replacement vehicle or cash reimbursement. Contact one of our experienced team at Timothy Abeel & Associates to find out your entitlements under lemon laws.