Chrysler is an American brand dating back to 1925 and currently housed within the FCA group (Fiat Chrysler Automobiles). Chrysler released only three models in its 2020 model year – the Chrysler 300 sedan, the Pacifica minivan, and the Voyager minivan. If industry rumors are true, the Chrysler 300 will be next on the chopping block.
Chrysler does not have a good reputation for quality or reliability. The brand ranked 19 for reliability in a 2020 Consumer Reports survey, which also ranked the Pacifica as one of the ten least reliable models of 2020. Just a year earlier, the Chrysler 300 plummeted in reliability ratings and completely lost its CR Recommendation. Chrysler owners are not happy either. In a recent American Customer Satisfaction Index (ACSI®) report, Chrysler ranked last amongst automobiles and light vehicles, with its second-worst satisfaction score ever. The increase in customer dissatisfaction may be related to the huge amount of recalled FCA vehicles, which have numbered in the millions in recent years.
Lemon laws exist to protect consumers. If you are experiencing problems with your Chrysler, you may be entitled to compensation or a replacement vehicle. Contact us for a free case review to find out how our experienced team at Timothy Abeel and Associates can help.
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