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Owners Steamed by Second Audi Coolant Pump Recall

Can a second auto recall be issued for the same unresolved problem?

Like the famous Yogi Berra quote goes: “It’s deja vu all over again”.

Will the second time be the charm? That’s the question many frustrated Audi owners and lessees may be asking with respect to the second coolant pump auto recall in as many years.

Audi defects attorneys have learned that the initial January 2017 coolant pump recall reportedly didn’t get the job done. The earlier recall apparently failed to address and correct the root cause of the overheating coolant pump problem, and instead merely updated engine control software to “switch off the coolant pumps if they started to overheat”. There is a risk of fire when coolant pumps overheat. After the initial recall repair, customers continued to complain about overheating coolant pumps.

The continued complaints sparked a second recall of approximately 1.2 million vehicles spanning model years 2012-2017 and including the A5 Cabriolet, A5 sedan, Q5, A6, A4 sedan, and A4 All road. The current recall will reportedly actually fix the problem by replacing the actual coolant pumps—a remedy deemed necessary after an “intensified investigation” determined that debris and moisture were causing the coolant pump’s overheating problem.

While inconvenient, especially when an identical recall follows an apparently ineffective prior recall, owners and lessees of the affected vehicles can have the repairs made at an authorized service center without charge.

Auto recalls are not the only frustrating issue many owners and lessees have to deal with when it comes to problematic vehicles. Sometimes vehicle problems either don’t result in a recall or take very long before they do. In such cases—especially if you have a new or relatively new vehicle—you may have protection under the lemon law.

If your car is constantly in the shop for the same stubborn repair and it is impacting the use, value, and safety of the vehicle, you may be driving a “lemon” and be entitled to compensation. If your complaints are falling on deaf ears, you may need to call an experienced lemon law attorney.

Lemon law statutes differ from state to state. In Pennsylvania, if your problems occurred in the first year or 12,000 miles—or if in New Jersey the problems occurred within the first two years or 24,000 miles—you may have a lemon law claim and may be entitled to compensation.

If you have any questions regarding an auto recall, a possible lemon law claim, or a breach of warranty claim regarding your vehicle, Timothy Abeel & Associates can help you. Depending on the nature of your problem, your remedies may include a full refund of your down payment, trade-in, monthly payments, and taxes, or a brand new car or cash settlement. Contact us today for a free consultation.

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