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Ford Explorer

Ford introduced the Explorer in 1991 replacing the Bronco II. Originally based on Ford’s Ranger truck, it was a best-seller for Ford until the early 2000s, when sales dwindled. Ford changed direction in 2011 to introduce the fifth-generation Explorer based on the Ford Taurus sedan. With better fuel economy and more tech, sales of the new car-based platform increased. Ford has continued to inject more tech and more space into recent stylings of the Explorer. It now fits between the Edge and the Expedition in the Ford line-up.

The new 2020 Ford Explorer offers five trim levels: Explorer, XLT, Limited, ST, and Platinum. The engines available are a respectable roster consisting of a 2.3-liter 4-cylinder, 3.0-liter V6, or 3.3-liter Hybrid V6, all with 10-speed automatic transmission. However, critics find the engine noisy and the fuel economy unimpressive, even on the hybrid model which has a noticeable focus on power and towing capabilities rather than fuel economy. The interior of the new Explorer is spacious but lacking the quality finish expected by today’s consumers.

The fifth-generation Ford Explorer (2011-2019 model years) is renowned for complaints of carbon monoxide fumes leaking into the cabin. The National Highway Traffic Safety Administration has an open investigation into this matter and numerous lawsuits have been filed. Fifth generation models were also subject to a massive 2019 recall of 1.2 million vehicles due to an issue with rear suspension toe link fractures, which can fracture and affect steering control. The Explorer is also subject to frequent complaints about structural issues, such as pieces of the roof rails breaking off while driving (2017; 2018; 2019), and exterior paint bubbling (particularly in the 2017 model.)

If you are experiencing problems with your Ford Explorer, our experienced team may be able to help. Contact us by phone or via our website to find out what you may be entitled to under law, including a refund, replacement vehicle or compensation.

Recent model year Explorer are experiencing the following defects:

Ford Explorer - Issues with MyFord Touch Sync System from Tim Abeel on Vimeo.

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Is your car affected by this defect?

Ford Explorer - Broken Cup Holder from Tim Abeel on Vimeo.

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Ford Explorer - Trunk Stuck Closed from Tim Abeel on Vimeo.

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Ford Explorer - Defective Back Hatch Door Sensor from Tim Abeel on Vimeo.

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Ford Explorer - Faulty Remote Entry from Tim Abeel on Vimeo.

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Ford Explorer - Issues with Phone Connecting to Bluetooth from Tim Abeel on Vimeo.

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Ford Explorer - Automatic Window Closure Malfunction from Tim Abeel on Vimeo.

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If your car was manufactured between 2015 and 2020 we may be able to help. Contact us for more information.