2024 Cadillac LYRIQ Problems: Everything Owners Need to Know

Table of contents

• Is the Cadillac LYRIQ Reliable?
  
• What Are the Issues with the Cadillac LYRIQ?
  
• 10 Common Problems with the 2024 Cadillac LYRIQ
  
• Causes and Implications of Cadillac LYRIQ Issues
  
• Are There Any Recalls on the 2024 LYRIQ?
  
• Steps to Address Your Cadillac LYRIQ Problems and Concerns
  
• How Timothy Abeel & Associates Can Help with Your Cadillac LYRIQ Issues
  
• Other Cadillac Problems
  

As a luxury electric SUV meant to compete with the best in its class, the 2024 Cadillac LYRIQ arrived with plenty of promise. But as owners have logged real-world miles, a pattern of recurring issues has emerged.

Some drivers report infotainment systems that crash mid-drive. Others struggle with home charging that fails without explanation or public chargers that won’t communicate with the vehicle. A few have experienced safety system errors that disable features like Super Cruise at unpredictable moments. These incidents show up across different regions and trim levels.

If you’re dealing with persistent problems in your 2024 LYRIQ, this guide outlines the most common issues, what might be causing them, and the steps you can take to protect your rights. We’ll also cover how lemon law may apply to your situation and when it makes sense to pursue legal action.

Is the Cadillac LYRIQ Reliable?

The 2024 Cadillac LYRIQ’s reliability is still taking shape. As a newer electric vehicle built on GM’s Ultium platform, it hasn’t been on the road long enough to establish a long-term track record. Early owner feedback shows a mixed picture; some drivers report smooth, trouble-free ownership, while others have faced repeated issues that require multiple service visits.

For potential buyers, the LYRIQ offers compelling features and performance, but it’s worth noting that first-year electric vehicles often work through teething problems as manufacturers refine their systems.

What Are the Issues with the Cadillac LYRIQ?

Charging glitches top the list of 2024 Cadillac LYRIQ problems, with failed sessions at home and public stations leaving drivers stranded or scrambling for alternatives. Electrical issues have also been reported, causing sudden shutdowns, power loss while driving, and malfunctions with vehicle displays and connectivity. Infotainment systems may freeze or go blank, sometimes mid-drive, while Bluetooth and smartphone integration are reported to drop connections without warning. Performance concerns include the recalled brake assist system that could compromise stopping power, along with erratic behavior from lane-keep assist and adaptive cruise control.

10 Common Problems with the 2024 Cadillac LYRIQ

The problems below come directly from owner reports, service records, and warranty claims filed by LYRIQ drivers.

1. Software, Infotainment & Connectivity Problems

• Touchscreens freeze during drives, forcing hard resets that disable navigation and climate controls.
• Bluetooth drops connections mid-call, and Apple CarPlay or Android Auto disconnect randomly.
• Over-the-air updates fail partway through installation, leaving the system in error mode.
• The system sometimes reboots on its own while driving.

2. Charging System Issues

• Level 2 home chargers won’t communicate with the LYRIQ, or sessions stop overnight without explanation.
• Public DC fast chargers refuse to initiate charging or deliver power at reduced speeds.
• The charging port locks after sessions, requiring a full vehicle restart.
• Displayed charging estimates don’t match actual times.

3. Battery, Range & Power-Storage Concerns

• Drivers lose 20-30% of the expected range under normal conditions.
• The battery management system displays inaccurate charge levels, showing more capacity than actually remains.
• Software updates trigger sudden drops in maximum range.
• Battery preconditioning doesn’t activate consistently when navigating to fast chargers.

4. Electrical System Challenges

• Warning lights appear without identifiable causes, and dealership scans come back inconclusive.
• Sensors feed false data or fail completely.
• The 12-volt auxiliary battery drains unexpectedly, preventing the vehicle from starting.
• Control modules need reprogramming or replacement, but issues return weeks later.

5. Performance, Driving Dynamics & Handling Issues

• Acceleration hesitates during merging or passing.
• Transitions between drive modes feel jerky.
• Unexpected lurching occurs at low speeds during steady acceleration.
• The all-wheel-drive system throws error messages about torque distribution, temporarily limiting performance.

6. Suspension and Steering Problems

• Clunking from loose or poorly installed suspension components.
• The adaptive suspension fails to adjust properly, staying too stiff or too soft.
• Steering weight is heavy one moment, overly light the next.
• Alignment problems cause uneven tire wear that returns after dealer corrections.

7. Braking System Issues

• The handoff between regenerative and friction braking grabs unpredictably.
• One-pedal driving mode creates jerky deceleration.
• The brake pedal feel varies from one stop to the next.
• Brake system warning lights flash temporarily, disappear after restart, then return without resolution.

8. Safety System Malfunctions & Driver-Assist Glitches

• Super Cruise disengages without warning.
• Lane-keeping assist pulls too hard or fails to center the vehicle.
• Automatic emergency braking triggers false positives.
• Sensors get dirty quickly, disabling features until cleaning or recalibration.
• Adaptive cruise control maintains erratic following distances.

9. Interior Quality, Comfort & Technology Setbacks

• Power seat adjustments don’t hold positions.
• Heated and ventilated seats respond intermittently or are slow to reach temperature.
• Ambient lighting flickers or ignores commands.
• Interior panels show misalignment or gaps, and trim pieces rattle or detach.
• The panoramic glass roof lets in more heat than the climate system can handle in warm weather.

10. Build Quality, Craftsmanship & Exterior Fit Problems

• Panel gaps vary in width, especially around doors and the liftgate.
• Paint shows thin coverage, orange peel texture, or premature chipping.
• Wind noise indicates poor sealing.
• Exterior trim pieces lose their finish or separate from body panels prematurely.
• The charge port door sits unevenly with the body.
• Water appears inside the taillights after rain or washing.

Causes and Implications of Cadillac LYRIQ Issues

Understanding why the 2024 Cadillac LYRIQ problems occur and what they mean for you helps clarify whether your vehicle qualifies for legal protection under lemon law.

Potential Root Causes

It’s important to recognize that many LYRIQ defects may stem from deeper systemic challenges in GM’s new EV ecosystem.

• New platform growing pains: GM’s Ultium platform remains unproven at scale, leading to unforeseen integration issues.
• Software immaturity: Heavy reliance on software-controlled systems means bugs affect multiple functions simultaneously.
• Supply chain constraints: Component shortages and supplier changes resulted in inconsistent part quality.
• Manufacturing quality control gaps: Fit and finish problems indicate that defects aren’t caught before vehicles leave the factory.
• Rushed production timelines: Compressed testing periods allowed problems to reach customers that should have been resolved during development.

These potential underlying causes show that LYRIQ failures may not be isolated incidents, but could stem from structural design or production weaknesses.

Impact on Vehicle Owners

Each problem may influence LYRIQ owners’ safety, convenience, and long-term financial confidence.

• Reduced daily usability: Charging failures and software glitches make the LYRIQ unreliable for regular use.
• Safety risks: Malfunctioning driver-assist features, unexpected power loss, and braking inconsistencies create dangerous driving conditions.
• Frequent service appointments: Repeated dealership visits leave owners without their vehicle for extended periods.
• Financial burden: Indirect costs include rental vehicles, lost work time, and diminished resale value.
• Loss of confidence: Persistent unresolved issues erode trust in the vehicle’s reliability.

The cumulative impact of these issues often leaves LYRIQ owners with a vehicle that feels unstable, maybe even unsafe, and likely unfit for long-term ownership.

Are There Any Recalls on the 2024 LYRIQ?

Yes, the 2024 Cadillac LYRIQ has been recalled multiple times. The most recent recall, issued in 2025, affects over 41,000 vehicles for blank video displays. These recent recalls address safety-critical defects that can increase crash risk or injury:

• Blank Video Display (Recall N252500680, 2025): Driver’s display goes blank intermittently, eliminating speedometer, warning lights, and rearview camera access. Fixed via over-the-air software update or dealer service.
• Anti-Lock Brake System Malfunction (Recall N242453471, 2024): ABS activates unexpectedly and releases brake pressure in AWD models. Fixed via software update.
• Rear Drive Unit Failure (Recall N242447080, 2024): Insufficiently insulated wires in rear drive unit electric motors contact each other, causing loss of drive power. Dealers replace the rear drive unit.
• Seat Belt Bracket Defect (Recall N232425220, 2023-2024): Improperly welded seat belt brackets for left-rear and center-rear seats may fail during crashes. Dealers replace the rear seat cushion frame.

You can verify if your specific vehicle is affected by entering your VIN at the NHTSA website or by contacting Cadillac customer service at 1-800-458-8006.

Steps to Address Your Cadillac LYRIQ Problems and Concerns

1. Document every problem immediately with dates, mileage, descriptions, and photos or videos of defects and error messages.
2. Report problems to your dealer in writing through email or text before scheduling service appointments to create a paper trail.
3. Keep copies of all repair orders and invoices, noting the dates your vehicle entered and left the shop and what work was performed.
4. Return to the dealer if problems persist and document that the issue remains unresolved after each repair attempt.
5. Request a loaner vehicle for extended repairs to minimize disruption to your daily routine and document how long your vehicle is out of service.
6. Contact Cadillac customer service at 1-800-458-8006 if your dealer cannot resolve the problem after reasonable repair attempts.
7. Consult a lemon law attorney if defects substantially impair your vehicle’s use, value, or safety and remain unresolved after multiple repair attempts.

How Timothy Abeel & Associates Can Help

If your 2024 Cadillac LYRIQ has required multiple repair attempts for the same problem, has spent significant time in the shop, or has defects that create safety concerns, lemon law may entitle you to a refund, replacement vehicle, or cash settlement.

Our team at Timothy Abeel is ready to help. We review your repair history, communicate with the manufacturer on your behalf, and pursue the maximum compensation you deserve at no out-of-pocket cost to you. Time is of the essence. As the vehicle gets older and miles increase, leverage is lost and the case can be harder to achieve a satisfactory result.

Other Cadillac Problems

The LYRIQ isn’t the only Cadillac model facing reliability concerns. Cadillac’s broader reliability record shows patterns across multiple vehicles in the lineup. The Escalade has documented engine problems that create similar frustrations for owners, and Escalade owners report various defects beyond powertrain issues. These recurring problems across different models suggest systemic quality control challenges that affect Cadillac owners regardless of which vehicle they choose.